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Minor League Baseball will have AI-powered assistants to help with ticket sales and service for all 120 teams through a partnership with Satisfi Labs. This partnership is designed to help answer fan pre-purchase questions as well as help fans with post-purchase questions such as accessing tickets, refunds, ticket forwarding and other ticket support questions. The […]
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Satisfi Labs will partner with NASCAR and its racetracks to provide an AI-powered “Answer Engine” to engage with fans throughout the season. Under terms of the deal, Satisfi Labs will provide racing and venue information to all NASCAR-owned tracks including Darlington, Daytona, Homestead, Martinsville, Phoenix, Richmond and Talladega. Through the effort, fans will be able […]
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As the world navigates through the COVID-19 pandemic, collegiate athletics programs are taking proactive measures to lower the number of game-day challenges, and are preparing to come out the other side of the pandemic with momentum. Guest services personnel are getting bombarded with new questions and requests, making it hard to keep up with the […]
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